At Protein High, accessible from www.proteinhigh.in, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping addresses, payment details.
  • Account Information: Login credentials, order history, saved preferences.
  • Technical Information: IP address, browser type, device type, operating system, cookies, and browsing patterns.
  • Transactional Information: Orders placed, payment confirmations, and delivery details.

2. How We Use Your Information

We use the information we collect for purposes such as:

  • Processing and fulfilling your orders.
  • Sending order updates, confirmations, and customer support communications.
  • Improving website functionality and user experience.
  • Marketing and promotional communications (only if you opt-in).
  • Ensuring compliance with legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with trusted third parties, including:

  • Service Providers: Payment gateways, shipping companies, IT support.
  • Legal Authorities: If required by law, court order, or government regulation.

4. Cookies & Tracking

Our website uses cookies and similar technologies to:

  • Enhance your browsing experience.
  • Remember your preferences.
  • Analyze traffic and improve performance.

You can manage or disable cookies through your browser settings, but some features of our website may not function properly without them.

5. Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted and processed through secure gateways.

6. Your Rights

As a customer of Protein High, you have the right to:

  • Access, correct, or update your personal information.
  • Request deletion of your data, subject to legal and contractual obligations.
  • Opt out of marketing communications at any time.

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

8. Children’s Privacy

Protein High does not knowingly collect or solicit personal information from anyone under the age of 18. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Protein High
Aligarh, Uttar Pradesh, India
📧 Email: info@proteinhigh.in
📞 Phone: +91 98118 27301